At Jekota, we value your trust and are committed to protecting your personal information and maintaining the highest standards of confidentiality, privacy, and data security.

This Privacy Policy explains how Jekota (“Company”, “we”, “our”, or “us”) collects, uses, stores, processes, protects, and discloses your personal information when you access or use our website, digital platforms, forms, communication channels, and related services.

By using our website or submitting your information to us, you consent to the collection, use, storage, and processing of your personal information in accordance with this Privacy Policy and applicable laws.

1. Purpose of This Privacy Policy

This Privacy Policy is intended to help you understand:

• What personal information we collect
• When and how we collect it
• Why we collect it
• How we use and process it
• With whom we may share it
• How long we retain it
• How we protect it
• Your rights regarding your personal information
• How you can contact us regarding privacy-related matters

2. Applicability

This Privacy Policy applies to:

• Visitors to the Jekota website
• Users who fill enquiry, lead, callback, or contact forms
• Prospective investors and existing clients
• Users who register for webinars, consultations, or product discussions
• Individuals who subscribe to newsletters or marketing communications
• Users who access investment-related tools, calculators, reports, or secure portals
• Any person who shares personal information with Jekota through online or offline channels

3. Information We Collect

We may collect different categories of personal information depending on the nature of your interaction with Jekota.

3.1 Personal Identification Information

This may include:

• Full name
• Mobile number
• Email address
• Residential or mailing address
• Date of birth
• PAN (where applicable)
• Aadhaar or other identity-related information (where lawfully required and permitted)
• Signature (physical or digital)
• Photograph (if required for onboarding/KYC)

3.2 Financial & Investment-Related Information

Where relevant for onboarding, suitability assessment, or product facilitation, we may collect:

• Bank account details
• Income range / occupation / source of funds
• Investment preferences
• Risk appetite / investor profile details
• Portfolio or holdings information
• Nominee details
• FATCA / CKYC / KYC-related declarations
• Tax residency information
• Demat or depository-related details (where applicable)

3.3 Transaction & Service Information

This may include:

• Product interests or investment preferences
• Enquiry history
• Application details
• Transaction requests
• Investment records (where applicable)
• Redemption / subscription / switch / renewal requests
• Service requests and support interactions

3.4 Technical & Usage Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Operating system
• Referral source
• Pages visited
• Time spent on pages
• Clickstream behavior
• Cookies and similar tracking information
• Login/access metadata (if secure portal access is enabled)

3.5 Communication Information

We may collect information shared through:

• Contact forms
• Email communication
• Phone calls
• WhatsApp or messaging platforms
• Webinar/event registration forms
• Surveys, feedback forms, or callbacks
• Offline forms or relationship manager interactions

4. When We Collect Your Information

We may collect your personal information:

• When you visit or browse our website
• When you submit an enquiry or lead form
• When you request a callback or consultation
• When you register for a webinar, event, or investor session
• When you subscribe to newsletters or marketing communication
• When you share documents for onboarding or KYC
• When you apply for or transact in a financial product through Jekota
• When you communicate with our team through email, phone, or messaging channels
• When we receive data from authorized partners or service providers for servicing your investments
• When required under applicable laws, regulations, or compliance obligations

5. Purpose for Which We Use Your Information

We may use your personal information for one or more of the following purposes:

5.1 To Provide Services

• To respond to your enquiries
• To schedule consultations or callbacks
• To facilitate onboarding and account-related processes
• To support access to investment products and services
• To process applications, subscriptions, redemptions, renewals, or service requests

5.2 To Assess Suitability

• To understand your financial profile
• To assess risk appetite and product suitability
• To recommend or facilitate appropriate investment options (where applicable)
• To meet internal risk, compliance, or operational requirements

5.3 To Process Documentation & Compliance

• To complete KYC / CKYC / FATCA / AML processes
• To verify identity and investor eligibility
• To maintain regulatory and audit records
• To comply with legal, regulatory, tax, or reporting obligations

5.4 To Communicate With You

• To send service-related updates
• To provide transaction-related communication
• To share account, application, or document status
• To address your support requests or grievances

5.5 For Marketing & Investor Education

Subject to applicable laws and your consent/preferences, we may send:

• Newsletters
• Product updates
• Market insights
• Webinar invitations
• Educational content
• New issue alerts (e.g., Bonds, NCDs, Corporate FDs, MLDs, Pre-IPO opportunities)
• Promotional communication about Jekota offerings

5.6 To Improve Our Website & Services

• To analyze website usage
• To enhance user experience
• To improve navigation, content, and performance
• To optimize campaigns and digital journeys
• To prevent misuse, fraud, or security threats

5.7 For Internal Operations

• To maintain internal records
• To perform analytics, reporting, and service quality review
• To train staff and improve client servicing standards
• To audit systems, controls, and processes

6. Legal Basis / Consent

By submitting your personal information to Jekota, you acknowledge and agree that:

• The information is provided voluntarily unless required by law or regulatory obligations
• You authorize Jekota to collect, use, store, process, and share such information for the purposes stated in this Privacy Policy
• If you choose not to provide certain information, we may not be able to provide some or all services, product access, or support requested by you

7. Cookies & Website Tracking

Our website may use cookies, pixels, and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze visitor behavior
• Measure campaign performance
• Personalize content or communication
• Enhance security and fraud detection

You may choose to disable cookies through your browser settings; however, some website features may not function properly as a result.

8. Sharing & Disclosure of Information

Jekota does not sell your personal information to third parties.

However, we may disclose or share your information where necessary and lawful with:

8.1 Internal Teams

• Authorized employees
• Relationship managers
• Customer support teams
• Compliance, operations, and risk teams

8.2 Service Providers & Partners

• Banks and payment partners
• Registrar & Transfer Agents (RTAs)
• AMCs / issuers / trustees / custodians
• KYC / CKYC / AML verification agencies
• Depositories / depository participants
• E-sign / documentation providers
• CRM, hosting, cloud, and technology vendors
• Analytics, communication, or digital service providers

8.3 Regulatory / Legal Authorities

• Courts, tribunals, and judicial bodies
• Law enforcement agencies
• Government authorities
• Tax authorities
• Regulators or statutory bodies
• Any authority where disclosure is required by law, regulation, notice, or lawful process

8.4 Authorized Representatives

• Any person or entity you authorize to interact with us on your behalf

9. Cross-Border / Third-Party Data Storage

Your personal information may be stored, processed, or accessed through secure servers or technology platforms operated by Jekota or authorized third-party service providers.

In some cases:

• Data may be stored in data centers located within or outside India
• Certain technology or infrastructure providers may process data across jurisdictions
• Such transfers, where applicable, shall be subject to reasonable contractual, technical, and operational safeguards

10. Data Retention

We retain your personal information only for as long as necessary for:

• The purposes stated in this Privacy Policy
• Servicing your investments or enquiries
• Compliance with legal, regulatory, tax, audit, and recordkeeping obligations
• Resolving disputes or enforcing agreements
• Internal business continuity and legitimate operational needs

Once the data is no longer required, we may securely delete, anonymize, archive, or destroy it, subject to applicable laws and record retention requirements.

11. Data Security

Jekota takes commercially reasonable and appropriate measures to protect your personal information from:

• Unauthorized access
• Misuse
• Disclosure
• Alteration
• Destruction
• Loss
• Cyber threats or security incidents

These measures may include:

• Access controls
• Role-based authorization
• Password protection
• Secure servers and hosting controls
• Encryption (where applicable)
• Monitoring and audit trails
• Vendor due diligence
• Administrative, physical, and technical safeguards

Important Security Note

While we take reasonable precautions, no method of internet transmission, storage, or electronic processing is completely secure. Accordingly, Jekota cannot guarantee absolute security of your data at all times.

12. Your Rights

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or update of inaccurate or incomplete data
• Withdraw consent for certain processing activities (where consent is the basis)
• Opt out of direct marketing communications
• Request deletion, restriction, or objection in certain circumstances, subject to legal/regulatory limitations
• Raise concerns regarding misuse of your personal information

To exercise these rights, please contact us using the details provided in the Contact Us section below.

13. Direct Marketing / Promotional Communication

Where permitted by law, Jekota may send you:

• Product updates
• Educational content
• Research or market insights
• Invitations to webinars/events
• Promotional communication related to wealth and investment offerings

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link (where available)
• Replying with an opt-out request
• Writing to us at the contact details below

We will honor such requests subject to reasonable processing time and applicable legal exceptions for service-related communications.

14. Information About Other Persons

If you provide personal information relating to another person (for example, nominee, joint holder, family member, authorized representative, or referral), you represent that:

• You are authorized to share such information
• You have obtained necessary consent from that person
• You have informed them that their information may be shared with Jekota and processed in accordance with this Privacy Policy

15. Third-Party Websites

Our website may contain links to third-party websites, platforms, issuers, or service providers.

Please note:

• This Privacy Policy applies only to Jekota’s website and services
• We are not responsible for the privacy practices of third-party websites
• We encourage you to review their privacy policies before sharing personal information

16. Children’s Privacy

Jekota’s services are intended for individuals who are legally eligible to enter into financial transactions and contracts.

We do not knowingly collect personal information from children or minors except where permitted by law and required for lawful investment/account-related purposes under guardian supervision.

17. Changes to This Privacy Policy

Jekota reserves the right to modify, update, or revise this Privacy Policy at any time.

Any changes will be effective upon posting the revised version on the website unless otherwise stated.
 We encourage users to review this page periodically to stay informed.

18. Contact Us

If you wish to:

• Access or update your personal information
• Withdraw consent (where applicable)
• Opt out of direct marketing
• Raise a privacy concern or complaint
• Ask questions about this Privacy Policy

Please contact:

Jekota
First Floor, 26/257 B, near Ashish Palace Sultanganj, Sultan Ganj, Vijayanagar Colony, Civil Lines, Agra, Uttar Pradesh 282003 Email: info@jekota.com
 Phone: 9997377777Privacy Note: By using this website or submitting your information, you consent to the collection and use of your personal information in accordance with Jekota’s Privacy Policy.